Closed for vacations!
Our team need days off too! We're closed until 19th July 2024.
Merry Christmas & Happy New Year!
Happy Holidays from everyone at Dr.Tuba! May the Christmas Season bring only happiness and joy to you and your family.
Industry Leading Warranty
Premium products deserves premium warranty, now with minimum of 5 years!
Nylon & Dacron Repair Kits
New pressure sensitive self-adhesive acrylic based nylon ripstop & dacron tape.
Valve Donuts Repair Kit
Re-stick delaminated valves with ease!
Ensis Replacement Bladders
It’s all about performance, innovation and passion. At ENSIS everthing revolves around water sports.
2021 Bladders & Valves!
Latest 2021 kite and wing replacement bladders are here!
ALUULA Official Repair Center
We partnered with ALUULA, becoming their official repair centre!
Reedin replacement bladders
Kevin Langeree and Damien Girardin fuse their talents to launch Reedin kites.
North Kiteboarding Spare Parts
New North spares on stock.
COVID19 FAQ & Official Response
Official response to coronavirus threat.
Gaastra 2020 Bladders & Valves
The latest kite bladders for GAASTRA kites are on stock!
Eleveight 2020 Kite Bladders
Latest kite bladders and valves for 2019 Eleveight kites.
Kite Wing Bladders are here!
Inflatable kite wing bladders are available in our eShop.
F-One 2020 Bladders & Valves
New F-One 2019 kite bladders and valves.
Slingshot 2020 Bladders
Latest kite bladders for Slingshot kites are online!
Cabrinha 2020 Kite Bladders
Latest Cabrinha 2019 kite bladders & valves.
Revolut payments possible!
We partnered with Revolut for fastest, fee free transfers!
Airush 2020 Kite Bladders
Latest kite bladders for 2019 Airush kites available now!
F-One Spare Parts
New F-One's spares on stock.
Naish Mid-Season 2019-20 Product Update
Mid season NAISH kite parts update.
Discontinued Valves!
We're replacing old kite valves with never and better ones.
More Slingshot Parts
Additional spare parts for Slingshot kites & bars now on stock!
DUOTONE 2019 Kite Bladders
The latest 2019 DUOTONE replacement kite bladders.
New DUOTONE / ELEVEIGHT Kite Valves
New Max Flow / Quick Flow valves on stock!
Ocean Rodeo 2019 Kite Bladders
The latest OR kite bladders are online!
NOBILE 2019 Kite Bladders
Latest Nobile Kiteboarding bladders are here.
Gaastra 2019 Kite Bladders & Valves
The latest kite bladders for GAASTRA kites are on stock!
F-One 2019 Kite bladders & Valves
New F-One 2019 kite bladders and valves.
Slingshot 2018/2019 Kite Bladders
Latest kite bladders for Slingshot kites are online!
Liquid Force 2019 Bladders & Valves
New 2019 bladders and valves fro Liquid Force.
Blade 2019 kite bladders & valves
Blade kites 2019 bladders & valves.
Products On Discount
Grab our on sale products for a fraction of the price!
Eleveight 2019 Kite Bladders & Valves
Latest kite bladders and valves for 2019 Eleveight kites.
Crazy Fly 2019 Kite Bladders & Valves
Latest kite bladders and valves for 2019 Crazy Fly kites.
Cabrinha 2019 Kite Bladders & Valves
Latest Cabrinha 2019 kite bladders & valves.
Airush 2019 Kite Bladders
Latest kite bladders for 2019 Airush kites available now!
Eleveight 2018 Kite Bladders
Latest kite bladders for 2018 Eleveight kites.
Tips & Tricks on installing kite bladders
...or how to avoid most common installation issues.
F-One 2018 Kite Bladders & Valves
Latest kite bladders, valves and spares for 2018 F-One kites.
Bladder Installation Manual
This video manual will show you how to re-install your kite's bladders.
Privacy & Cookie Policy
Thank you for using our services or visiting our website(s). In this privacy policy, we describe what information we collect, as well as how and why we do so, when you visit our website(s) or use our services. Our privacy policy also details how we use and publish this information. We take your privacy very seriously and will never sell lists or email addresses to any third parties. This privacy policy takes precedence and pertains to – and respects – all information that we collected or will collect about and/or from you. If applicable, we employ separate terms of use for which we will always ask separate, deliberate permission. We process and protect personal information with the utmost care and attention. Whenever we process personal data, we comply with relevant regulations, including the GDPR. General Information about Cookies, SessionStorage and LocalStorage Cookies, SessionStorage and LocalStorage are standardised ways for a website to store a small file of letters and numbers in your browser. These are typically used to remember your preferences, perform security checks, perform analytics, to recognise you as a unique user as you move from one page to another, and to issue you with a secret key when you login that authorises you to access areas of the website that are specific to you or only viewable to logged in users. By default, it is not possible for one website to access the first-party cookies, LocalStorage or SessionStorage stored by another website, however if two websites make requests to the same third-party web domain, then that third party can store a cookie on the one website and access it on the other (these are known as “third party cookies”). Third party cookies that contain unique values can potentially be used to track you between websites that make requests to the third party. Cookies are typically automatically deleted when you close your browser, or when their specified expiry date is reached. SessionStorage files are automatically deleted when you close your browser. LocalStorage are deleted when the website that stored them deletes them. You can also delete cookies and other storage from your browser at any time you like by visiting your web browser settings. Different web browsers provide varying degrees of control over your browser’s cookies, SessionStorage and LocalStorage. You can change your browser settings, or if necessary change to a different browser, to automatically prevent 3rd party cookies from being stored. If you are concerned about online tracking you can also change your settings to send a “Do-Not-Track” signal to request websites not to use cookies or other mechanisms to track you, or you can install a browser extension such as Disconnect or Ghostery to block 3rd party tracking cookies on websites. Please note that our website will provide you the best service only if you allow Cookies. The Dr.Tuba Websites The Dr.Tuba websites (currently hosted at http://drtuba.eu) includes the Dr.Tuba corporate website, it's content and online tools as may be modified from time to time (the “Website”). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it when you are interacting with the Website. The term websites refers to the website itself, web pages, interactive features, applications, widgets, blogs, social media, social media tabs or other online or mobile content that links to this privacy policy. This online content can be displayed on a computer, smartphone or another type of device or in a different manner. By offering our services, we can collect personal information about a website visitor, user, person or email address on or related to a distribution list or subscriber. Our Website contains social sharing buttons and links to and from other websites. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Information We Collect & How We Use It Dr.Tuba doesn’t make money from ads. So we don’t collect data in order to advertise to you. The tracking we do at Dr.Tuba is to make our product work as well as possible. In order to give you the best possible experience using Dr.Tuba, we collect information from your interactions with our network. Some of this information, you actively tell us (such as your email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using Dr.Tuba, such as what pages you access and your interactions with our product shop (like your name, address, phone number and any other insformation needed to send you the goods or to point you to the right direction). This information also includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information. We use this information to: - provide, test, improve, promote and personalize Dr.Tuba Services- fight spam and other forms of abuse- generate aggregate, non-identifying information about how people use Dr.Tuba Services- able to send you our products- communicate with you about our products and services by email or other ways- keep sales records because of legal obligations (to meet our tax liability) When you create your Dr.Tuba account, and authenticate with a third-party service (like Facebook or Google) we may collect, store, and periodically update information associated with that third-party account, such as your lists of friends or followers. We will never publish through your third-party account without your permission. Information that You Voluntarily Provide to Us When you make use of our platform, sign up for one of our newsletters, events or other services, consult our customer service team, send us an email, reply to a blog, integrate our service with a different website or service (e.g. when you link your e-commerce account to Dr.Tuba) or communicate with us in any other way, you voluntarily provide information to us, which we collect. Depending on where and for what purpose you enter this information, it contains: your name, address, personal information, general information pertaining to your organisation and position, user data, payment information and information pertaining to your interests/lifestyle characteristics. By providing this information to us, you agree to let us gather, use and store this information for the purpose in question. Information that we collect automatically If you are a user of our platform, if you signed up for one of our newsletters, events or other services or visit our websites, we collect information from you. Depending on how you contact us, this information contains your IP address, your operating system, your browser ID, your browser activity and other information pertaining to your visit to our website(s). We collect this information as part of our log files, but also through the use of cookies or other tracking technologies. For more detailed information, refer to our cookie policy below. Personal Information that We Receive in Order to Send Information When a subscriber uses the “forward to a friend” link or when a website visitor uses the “share this article” option, we permit the subscriber/website visitor to share our email and/or website content with the person whose personal information the subscriber/website visitor entered. We will use this information only once to send them the requested information. Information from Other Sources We may receive information about you, e.g. your name, email address, demographical information, IP addresses, location and your use of social media platforms, by performing a search on the internet or using (third-party) tools. Sales and Marketing Purposes Like any organisation, we want to acquire new clients and retain existing ones. Dr.Tuba therefore uses personal information to send contacts email and/or text messages or contact them via telephone. We also send out questionnaires, host events and set up other campaigns such as DM activities and ad campaigns. We do not release personal information to third parties, unless you give us unequivocal permission to do so, although we can use your profile/interests to find similar profiles. We sometimes personalise our emails and other communications to make them more relevant. The Rights of the Person Involved Under the GDPR, every person (the person involved) whose information is being processed has a number of rights. We do our best to meet these requirements at all times. If you have any tips or remarks, please let us know! - Information and insight: it goes without saying that you can gain insight into which personal information of yours we process.- Rectification: if you believe the information we have on you is incorrect, please let us know so we can update it.- Right to be forgotten: you can ask us to temporarily or permanently delete your personal information. We may still need your information for other (e.g. administrative or judicial) purposes.- Limitation: if you believe we are unlawfully or incorrectly processing your personal information, you can limit our processing of your information.- Objection: you can object in writing (via email or regular mail) to the processing of your personal information. We will treat your request with care and get back to you as soon as possible.- Transferability: this is a new right under the GDPR, which you can exercise if you want to transfer your personal information. Although this will (probably) not be relevant for us, we would be happy to answer any questions you have about this matter.- Slovenian Data Protection Authority: we would we happy to help if you have any complains about your personal information. Slovenian privacy legislation gives you the right to submit your complaint to the Slovenian Data Protection Authority (Zakon o varstvu potrošnikov (ZVPot)). Information Disclosure Dr.Tuba won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you. We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonomization; (4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (5) when we have a good faith belief that doing so will help prevent imminent harm to someone. If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper. Data Storage Dr.Tuba uses third-party vendors and hosting partners, for hardware, software, networking, storage, and related technology we need to run Dr.Tuba. We maintain two types of logs: server logs and event logs. By using Dr.Tuba Services, you authorize Dr.Tuba to transfer, store, and use your information in the Slovenia and any other country where we operate. Third-Party Embeds Some of the content that you see displayed on Dr.Tuba is not hosted by Dr.Tuba. These “embeds” are hosted by a third-party and embedded in Dr.Tuba. For example: YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code, or Scribd documents that appear within a Dr.Tuba post. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a Dr.Tuba post page with a YouTube video embedded in it, YouTube receives data about your activity). Dr.Tuba does not control what data third parties collect in cases like this, or what they will do with it. So, third-party embeds on Dr.Tuba are not covered by this privacy policy. They are covered by the privacy policy of the third-party service. Some embeds may ask you for personal information, such as your email address, through a form. We do our best to keep bad actors off of Dr.Tuba. However, if you choose to submit your information to a third party this way, we don’t know what they may do with it. As explained above, their actions are not covered by this Privacy Policy. So, please be careful when you see embedded forms on Dr.Tuba asking for your email address or any other personal information. Make sure you understand who you are submitting your information to and what they say they plan to do with it. We suggest that you do not submit personal information to any third-party through an embedded form. If you embed a form that allows submission of personal information by users, you must provide near the embedded form a prominent link to an applicable Privacy Policy that clearly states how to you intend to use any information collected. Failure to do so may lead Dr.Tuba to disable the post or take other action to limit or disable your account. Tracking & Cookies We use browser cookies and similar technologies to recognize you when you return to our Services. We use them in various ways, for example to log you in, remember your preferences (such as default language, or "Remember Me" setting for log in), evaluate email effectiveness, allow paying services to function, and personalize content and other information. Dr.Tuba doesn’t track you across the Internet. We track only your interactions within the Dr.Tuba network (which encompasses drtuba.eu and custom domains hosted by Dr.Tuba). Some third-party services that we use to provide the Dr.Tuba Service, such as Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Dr.Tuba only and not the use of cookies by third parties. Dr.Tuba complies with the EU GDPR directive. For logged-out users Dr.Tuba’s analytics will not receive data about you, but we will do some first-party tracking in order to customize content and provide data to third-party service providers that enable Dr.Tuba Services to work. What types of Cookies are There? There are four types of cookies that are used on Dr.Tuba’s websites. Essential: these cookies are essential to ensure that Dr.Tuba’s websites perform well. They allow you to navigate our websites and make use of the features we offer. These cookies do not identify users as individuals. Not accepting these cookies may affect the performance of our Dr.Tuba platform or (parts of) our websites.Functional: these cookies allow our websites to remember the choices you made during your visit (e.g. your username or language settings) in order to provide a more personalised online experience. They may also allow you to view videos, play games and use social tools such as blogs and chatrooms. The information gathered by these cookies may include information that you provided and which can identify you as a person, e.g. your username. We will always be open about what information we gather, what we do with it and whom we share it with (if applicable). Not accepting these cookies may affect the performance and functionality of the Dr.Tuba platform or our websites and it may limit your access to the content on our platform or our websites.Performance: these cookies help us gain insight into how visitors use our websites by providing information about the areas they visited, the time they spent on our website and any problems they encountered along the way, e.g. errors. This helps us improve the performance of our websites. These cookies do not identify you as a person. All data is anonymised and aggregated.Targeting/advertisements: these cookies track you for extended periods of time across multiple websites and are capable of building a profile. This can be used to segment you based on your specific interests. These cookies are often used to send more personalised emails and show more relevant advertisements online. An advertisement network places one or more cookies on your computer or that of other website visitors via a third-party website. The network can access these cookies when you visit websites that are part of this advertisement network. Most of these cookies can track consumers via their IP address, so they can gather information that can identify you as a person. The various types of cookies may consist of “session cookies” and “persistent cookies.” Session cookies are temporary cookies that are stored on your computer/device until you leave the Dr.Tuba website. A persistent cookie will be stored on your computer for much longer or until it is manually removed (how long the cookie is stored on your device depends on the “lifespan” of the specific cookie and your browser settings). Below, you will find an overview of the specific cookies used by Dr.Tuba’s websites and their functionalities. Which Cookies do We Use? Google Analytics (Study the use of Dr.Tuba’s websites in order to map target audiences, gain more insight into statistics and implement improvements on the websites., Performance, Up to two years)Google AdWords (Analysis and tracking & advertising in order to make relevant offers., Tracking & Advertising, Up to two years) Deleting Cookies The easiest way to delete your cookies is via your browser settings. If you want to opt out of “interest-based advertisements,” visit http://www.youronlinechoices.eu/. Note that you may still receive generic advertisements. If you use multiple devices to visit Webpower’s websites (e.g. your computer, smartphone, tablet, etcetera), you must ensure that every device’s browser settings are customised to suit your cookie preferences. Modifying or Deleting Your Personal Information If you have a Dr.Tuba account, you can access, modify or export your personal information, or delete your account in "My Profile" section of our Shop. To protect information from accidental or malicious destruction, and to prevent loss of our website due to possible internet attacks, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time. Data Security No data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account. When you place an order, your user is automatically created, to access and track your order status. It is strongly advisable that you change the password from default one you received by email. Business Transfers If we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we’ll notify you in advance so you can opt out of any such new policy by deleting your account before transfer. Email from Dr.Tuba Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). But, you can opt out of non-administrative emails such as digests, newsletters, and activity notifications through your account’s “My Profile” page. We promise that we will never send more than 1 newsletter monthly to you. When your interact with an email sent from Dr.Tuba (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your password or other account information. If you receive such an email, please send it to us so we can investigate. Changes to this Policy Dr.Tuba reserves the right to modify this privacy policy. Any changes will be communicated on this page. We may modify the content of this privacy policy at any time. The most recent version is indicated by the the date found at the top of this privacy policy. All updates and changes enter into force immediately. We will publish a revised version on our websites and include a link to our privacy policy in the footer of our newsletters or communicate the changes in some other manner. We recommend regularly consulting this privacy policy to stay up to date on any changes that may be relevant for you. Our copies of this privacy policy – saved electronically or otherwise – are the real, complete, valid, authentic and enforceable copies of the version of the policy that was in force on the date on which we acquired your personal information. Questions and/or Remarks and/or Unsubscribing If you want to unsubscribe from our emails, you can click on the opt-out link at the bottom of any of our email messages at any time. You can opt-out, change your data, export or delete your profile through your account’s “My Profile” page. If you have any questions, remarks and/or complaints or if you want to update, delete or modify your personal information, please contact us. The same applies if you have any concerns about how we deal with matters pertaining to privacy. Use our contact form or send us a letter: Dr.Tuba / Kajtar.SINovi dom 311430 [email protected]
General Terms & Conditions
General Terms & Conditions of portal DrTuba.eu have been prepared in accordance with the Slovenian Consumer Protection Act (ZVPot) and the international codecs for e-business. The portal DrTuba.eu (the "store", "we") is operated by Kajtar.SI, Andreja Draksler Majcen, s.p., a provider of e-business (hereinafter "Provider", "Dr.Tuba", "Kajtar.SI", "we"). Upon registration in the system drtuba.eu, visitors acquire a name that is equal to its e-mail address and password. Username and password unambiguously define and connect the data input. By registering, the visitor becomes a user and obtain the right to purchase. General Terms & Conditions concerning the operation DrTuba.eu, user rights and business relationship between suppliers and buyers. Note: these Terms & Conditions defines relationship between end users with no business relationship with Kajtar.SI. If Store user is in B2B business relation with Kajtar.SI (eg. it's Dealer or Distributor) than B2B Terms & Conditions applies, which are available to download from client's profile media section. By accepting this agreement means that B2B client agrees to B2B Terms & Conditions. 1. Media information All pictures can be of symbolic nature. Pictures and other media informations are of exclusive ownership of Kajtar.SI and can not be used or manipulated in any way without our knowledge. Some pictures of kites are property of the brands involved and we obtained from official media sources. 2. Access to information (Summary of the legislation) Service is committed to the customer always provide the following information: * A) user/company identity (name and place of business, number register)* B) contact information, which enable rapid and efficient communication (e-mail, phone)* C) the essential characteristics of goods or services (including after-sales service and guarantees)* D) availability of products (each product or service that is offered in the site should be available in reasonable time),* E) the terms of product delivery or execution of services (mode, place and date of delivery)* F) All prices must be clearly and unambiguously defined and appears to be shown, or already include taxes and transport costs* G) the method of payment and delivery* H) the duration of supply* I) the period within which it is possible to withdraw from the contract and conditions for withdrawal, and they are also about whether and how much the customer return,* J) an explanation of the process with the complaint, including details of the contact person or department for contacts with customers. 3. Offer of Products Due to the nature of business via the Internet to offer, DrTuba.eu updates and changes often and quickly.Prices are represented as regular prices and online prices. Regular prices are generally recommended selling price of the manufacturer or importer or the charges that he set up service. Online price is the price that applies to buy online in the event of an immediate 100% payment. 4. Payment Methods Service provides the following methods of payment: * With transfer to a bank account of Provider (after the offer / invoice) (apply online price, any additional discounts, the cost of postage, unless otherwise specified, shall be borne by the buyer)* Credit card payment (with online price, the cost of postage, unless otherwise specified, shall be borne by the buyer)* Skrill/Paypal eBanking payments (with online price, the cost of postage, unless otherwise specified, shall be borne by the buyer) The provider shall issue an invoice to the buyer, with broken down costs and instructions on how to withdraw from the purchase and return the product if necessary and possible. Purchase agreement (contract) is electronically stored on the server provider and the customer accessible at all times in his user profile (with a click on the link in the e-mailed order confirmation or in My Profile). 5. Prices Online price applies to all members of DrTuba.eu. Member of the club DrTuba.eu user becomes registered in the portal DrTuba.eu. Regular price is the price to unregistered users who want to buy in our offices and do not club members DrTuba.eu. Registration is possible during the purchase. Prices are valid at the time of contract award and have a pre-determined force. Prices are valid in the case of payment by the above methods of payment under the above conditions. Despite enormous efforts to ensure the most up to date and accurate information, it may happen that the information on the price wrong. In this case, or in the event that the price of the article changed during the processing of orders, customer service will allow cancellation of the purchase, but will also offer customer service solutions, which will go to the mutual satisfaction. Purchase agreement between the provider and the customer is entered into at the moment, the supplier confirms the order (the customer receives a message on the status - Order confirmed). From that moment, all prices and other terms are fixed and apply to the provider and consumer. 6. Purchase procedure a. Order PENDING - after placing the order, the buyer is notified by e-mail that the contract was accepted to the queue. At this stage the buyer within one hour of the possibility to cancel the contract. Customer's web-site service is always available comprehensive information regarding the status and content of the contract. b. Order CONFIRMED - If a customer order is not withdrawn, a contract for further processing, a supplier of contract review, check availability of items ordered and the order confirmed or rejected on the ground. The provider can check to ensure the accuracy of the information or call the customer to supply his contact telephone number. In approving the contract provider shall inform the customer by e-mail of the scheduled delivery time. The purchase contract between the buyer ordered products and shop at this stage sealed and valid. c. Order IN PROCESS - We started to work on your order. Depending on the time and goods ordered we ship within 24 - 72 hours for individual customers. d. Order IN TEST - Applicable only for replacement bladders and it means that the bladder is made and it is inflated overnight to ensure seal quality. If test is not successful we have the right to remove issues - by replacing valve (1x) or seal small holes (2x). If the bladder has more errors then it is destroyed and we make new one again. e. Order SHIPPED - We shipped the goods. Various times of delivery applies, by the chosen shipping company. We can give no warranties on actual shipping times. In case you choose to ship to a temporary address we strongly advise that you check shipping times and choose express option. We are not responsible on any late delivery and we are not responsible on any additional costs if shipment is not on time to your address. 7. The right to cancel the purchase, the return of goods, goods exchange The buyer can cancel the order and ask for a full refund if the order is not in status of processing. The buyer has the right to return within 14 days of purchased goods undamaged and in original sealed package without any compensation. However, the buyer is obliged to bear the costs incurred in returning the object of purchase. In case of return of opened but not used item we have the right to charge 15€ of handling costs. In case of returning the custom made products (replacement bladders, sewed lines or any other custom made product) of any kind, we charge 30% of the return costs of the item(s). The intention to return must be informed by the buyer in writing within 8 days of receipt of goods through the contact e-mail [email protected] and must be confrmed by Dr.Tuba, otherwise we have no obligation to return the funds or exhange product. If the return was not confirmed by Dr.Tuba the customer must pick up the goods and/or cover the shipping costs. If the goods are not picked up within 60 days, Dr.Tuba has the right to re-cycle the goods. If Dr.Tuba confirms the return, goods has to be returned within further 14 days, otherwise we consider that the customer accepted the goods as is and canceled the return. For older kites more than 5 years, it is strongly advised that customer confirms the acceptance of the replacement bladder with us prior buy. If the replacement bladder was ordered for kite more than 5 years old, and it's found that was ordered for wrong kite model year, then we have no obligation to accept the return and exchange for correct one. In case of cancellation of made goods but cancelled prior shipment we have the right to charge 15€ of handling costs. The funds will be returned in 8 days after the goods are received. 8. Delivery Please refer to our Shipping Terms & Conditions found here. 9. Delivery Times Please refer to our Shipping Terms & Conditions found here. 10. Warranty All products and repair services have 1 year limited warranty for factory faults, if not specified otherwise. By opening or using of Dr.Tuba products customer confirms that he/she fully understands instructional manuals and have the skills to properly install and use Dr.Tuba’s products. We will not cover any user miss-use of any kind. We will not cover any un-insured shipping damage/costs of any kind. We can not cover the loss or the shipment if not insured! Due to a specific product manufacturing processes and static effects, small imperfections in material or workmanship, glue residues, imperfectly cut edges, slight color derivations, small valve off-positionings and off-directions and similar issues can not be a subject of the warranty claim. Warranty excludes: Normal wear and tear; Any rips, punctures, scratches or any other damage caused by foreign objects; Sun/UV, water, sand and wind affected degradation; Damage caused by misuse, hard crashes/impacts on any surface, abuse, neglect or user error; Damage caused by assembly or set up error; Damage caused by improper handling or storage; Damage caused by use in the waves or shore break; Damage caused by jumping; Damage due to excess inflation; Damage caused by any modification, or defacing the serial number; Damage caused by anything other than defects in material or workmanship. Warranty void if any modification or alteration has been made to the product or the product has been previously repaired or the product was not sent back to us for the inspection if we request it. Customer must send us a proof of sending to [email protected] within 8 days after our request. Proofs must be in high quality pictures. Customer must work closely and actively with Dr.Tuba, so that the claim is resolved as soon as possible. Customer must store the claimed goods for 30 days after the closed claim in case new evidences emerge. Should a product found to be defective by us, in it's sole discretion, we will decide to either repair or replace the defective item. We are not responsible for any other expenses or damages sustained as a direct or indirect consequence. Before taking any actions you must contact us at [email protected] or [email protected] with your claim. We will instruct you per e-mail how to proceed within 5 working days. Should we decide the item is defective we will refund the return shipping charges in form of a store credit. The warranty for any repaired or replaced equipment is accepted from the date of the original purchase only. There are no warranties that extend beyond the warranty specified herein. Dr.Tuba undertakes that he will carry obligations resulting from warranty conditions. a. Replacement Bladders All replacement bladders have 3 year limited warranty for factory faults on welds. Replacement bladders are made upon brand's original blueprints if not stated otherwise. All replacement bladders are custom made per order, we do not hold any stock of original factory ones. Special terms for return/exhange applies on such products. Warranty void if ordered bladders are made for prototype kite, pre-serie kite or demo kite, and not advised to us for correct lenghts and valve positions on such kite bladder. When original valves are not available anymore, original valves are in bad quality, or we can't find exact valves, we have the right to use our own replacement valves, without prior notice. We guarantee proper functionality of the bladders where we had to replace original valves with our own or replacement ones. All bladders are Quality Control (QC) tested prior shipping. Minimum QC test time is 8h. We may advise or ask customer for the measures check to minimize all unclarities with the bladder blueprints. We are not responsible in any way if the customer did not take the measures correctly or sent us wrong measures, or ordered bladder for wrong model year. A 30 percent return fee applies on all our custom bladders as described in these terms. For older kites more than 5 years, it is strongly advised that customer confirms the acceptance of the replacement bladder with us prior buy. If the replacement bladder was ordered for kite more than 5 years old, and it's found that was ordered for wrong kite model year or with wrong valve setup, then we have no obligation to accept the return and exchange for correct one. There might be differences between original blueprints and the factory installed bladders. Due to nature of the workmanship or welding processes there may be some standard shape and welding derivations from original blueprint valve centre positions. From experiences we found that factory bladders can be made too tightly compared to outer skin of the kite, so that we have the right to make the bladder slightly longer and wider compared to original factory bladder or blueprint, but no more than 30mm in width and 50cm in lenght for leading edge bladder and 20mm in width and 25cm in length for strut bladders total compared to blueprint design. Knowing that, we can extend one pump valve positions accordingly. We constantly update our bladder database to match factory bladders. But we are not responsible if original bladder blueprint measures are made too big by brand compared to factory bladders. In such case we can help by installing the bladders into the kite, customer needs to send to and pick up the gear at Dr.Tuba repair loft. b. Kite valves, Replacement Adhesive Valves UniPUMP one pump valves have 3 years of limited warranty for weld and breaks. Original valves from kite brands has 1 year limited warranty for weld only. Due to nature of the welding process there may be a small derivations in off-centre welding, but no more than 4mm. 11. Complaints and Disputes Service respects the existing consumer EU protection laws. Some fees applies if goods are custom made, like all kite bladders, sewed lines or any other custom made product. Fees are described in section seven (7.) of this terms. Service, after all reasonable efforts to comply with their duty to establish an effective system for dealing with complaints and designate a person, which, in case of problems, the buyer can connect the phone or by e-mail. The procedure for submitting complaints is available on the website, easy to use and confidential. Dr.Tuba will, within five working days confirming that he had received a complaint message to the buyer, how long it will be discussed and it constantly informed about the procedure. Service is aware that the essential characteristics of consumer dispute, as far as judicial resolution, and its asymmetry between the economic value of the claim and the costs incurred in resolving the dispute. This is also a major obstacle to the consumer does not initiate proceedings before the court. Therefore, the provider seeks their best to resolve any disputes amicably. 12. Privacy Policy Service is committed to sustainable protection of all personal user data. Provider will use the personal data solely for the fulfillment of the contract (the sending of information material, tenders, invoices) and other necessary communication. User data in no case be handed over to unauthorized persons. For the protection of personal data is also responsible user in such a way as to ensure the security of your username and password. 13. Communication Service users will be contacted by means of distance communication only if a user does not explicitly object. Creative e-mails will contain the following elements: * The sender is clearly evident,* Various campaigns, promotions and other marketing techniques, will be marked as such. It will also clearly set out the conditions of participation in them* To clearly presented manner unsubscribe from receiving advertisements* Request user does not want to receive advertisements, the tender will respect you. 14. Cut Liability Service is their best efforts to ensure promptness and accuracy of the information published on its pages. Despite this, however, the properties of products, delivery time or price change so rapidly that the provider fails to correct the information on the Internet. In this case, will the buyer is informed of changes and enable it to withdraw from the contract or replace the ordered product. Although the Provider tries to provide accurate pictures of sale items, requires that all photographs is taken as symbolic. Photos do not guarantee product properties. 15. Final provisions The contracting parties declare to have read the Terms & Conditions and understood its content. Representatives of the contracting parties undersign the agreement to express their free will to conclude the Terms & Conditions on behalf of the contracting parties.In case of any unclarities or grammatical mistakes the provisions shall be interpreted by the purpose of that provision and by the meaning of certain word in Slovenian language.This Terms & Conditions and its validity, construction and effect shall be governed by the Slovenian laws. Any disputes or claims arising out of or relating to this Terms & Conditions or any breach thereof shall be finally settled by the competent court in Ljubljana, Slovenia. This Terms & Conditions can change without prior notice. We wish you a lot of wind! Kajtar.SI, Andreja Draksler Majcen s.p. Novi dom 31 1430 Hrastnik SLOVENIA - EU VAT ID: SI40333795 Registration no.: 3316467000 Kajtar.SI is legal owner of Dr.Tuba / doctuba brand. Pictures may be of sybolic nature and may not represent actual products. The contracting parties declare to have read the agreement and understood its content. Representatives of the contracting parties undersign the agreement to express their free will to conclude the agreement on behalf of the contracting parties.
Adhesive Kite Valves
Adhesive kite valves now available on our ULTRA REPAIR bases - stardard 78mm and mega base 120mm.
Product Catalog 2017 - 2018
The latest Dr.Tuba Catalog also in electronic format.
DHL Cooperation
We partnered with DHL for express worldwide deliveries.
UniPUMP Valve System
UniPUMP Valve Replacement System can replace virtually any one pump valve.
Naish 2018 Kite Bladders & Valves
Latest kite bladders valves for 2018 Naish kites.